A non-emergency medical transportation representative is loading a wheel chair customer into a medical transportation vehicle.

Our Mission and Vision

Our mission is to provide specialized transportation for individuals with disabilities and special needs to improve their independence and quality of life. We will WOW our customers through our continued passion to provide excellent transportation services by demonstrating our core values with our dedicated team members.

 

Our vision is building client relationships one trip at a time by providing an excellent transportation experience utilizing quality personnel and resources.

Our Core Values

Customer Focused
At American Medical Transport we employ the right people and train them to deliver exceptional service. We monitor customer service issues to verify you have a wonderful experience.

Safety
Safety is taken seriously. We employ experienced drivers, who go through thorough and rigorous training. Our pre-employment screening, includes drug/alcohol testing, as well as a background check and medical review. American Medical Transport is committed to creating and maintaining a drug-free workplace.

Reliability
At American Medical Transport  pride ourselves on being reliable and there for our customers. We do this through optimized dispatch, on-time performance, minimal wait times, comprehensive quality control and proactive communication. Our maintenance facility and procedures are state of the art and 99.5% of our trips are completed without any mechanical problems. This performance ranks us as the “best of the best” in our area.

Integrity
We value honesty and integrity above all else, so our employees must adhere to the highest standards.

Teamwork
At American Medical Transport we view our customers as partners and focus on building long-term relationships. Internally, we foster excellent working relationships between our management and team members.

American Medical Transport is:
•Licensed and approved by the State of Ohio
•Accredited and certified by Medicaid
•Certified by MyCare Ohio - Passport

Have Questions?

Call us at 330-752-4477 to find out more! We will happily answer ALL of your questions.